Groundline

Groundline Civic

Digitise applications. Automate the preliminary review. Give applicants a transparent path.

The same rules engine that tells a developer what they can build tells your staff whether an application matches the ordinance — before it reaches a reviewer's queue.

Applicant portal

Guided application selection, dynamic forms, document requirements, completeness validation before submission, fee payment, status visibility, correction responses and inspection scheduling.

Staff portal

Configure application types, fields, documents, fees and review workflows. Assign and route, set service-level targets, request corrections, approve with conditions, deny, schedule hearings and issue permits.

AI-assisted plan review

Extracts sheet data, detects missing sheets and signatures, compares submitted dimensions against the zoning rules and drafts correction notices. It never approves anything. Every finding is source-backed, reviewable, dismissible and logged.

Departmental routing

Planning, zoning, building, fire, public works, utilities, transportation, historic preservation, environmental, legal, finance, engineering and external agencies.

Inspections

Inspection types, inspector assignment, geographic routing, calendar and applicant self-scheduling, mobile interface with photos and geolocation, checklists, results and certificate issuance.

Grant intelligence

Search and match funding opportunities, track deadlines and awards, assign owners, build document repositories, draft narratives and track compliance and reimbursable expenses. Every grant record links to the official source with a retrieval date.

The AI never approves an applicationEvery automated finding in Groundline Civic is a recommendation attached to evidence. A named staff member accepts or dismisses it, and both actions are written to an immutable audit log with the model version and prompt version that produced the finding. Municipal decisions stay with people who can be held accountable for them.

Implementation

PhaseDurationWhat happens
Discovery2 weeksApplication inventory, fee schedule, review workflow mapping, department interviews, data migration scope
Configuration4 weeksApplication types, required fields and documents, fee rules, routing, service-level targets, roles
Zoning onboarding4 weeksOrdinance structuring, GIS layer ingestion, golden-parcel validation against staff-reviewed answers
Pilot6 weeksOne department live, parallel running, weekly review, correction workflow exercised
Rollout6 weeksRemaining departments, inspections, public portal, staff training, go-live
Steady stateOngoingQuarterly rules review, ordinance change monitoring, service-level reporting